Digicel PNG is a subsidiary of Digicel Group, a leading global communications provider with operations in 32 markets in the Caribbean, Central America and Asia Pacific. Digicel PNG was launched in 2007 and has since become the largest mobile network operator in Papua New Guinea, with over 3 million customers and 85% population coverage. Digicel PNG offers a range of services, including voice, data, mobile money, entertainment and enterprise solutions. Digicel PNG’s vision is to deliver affordable and innovative digital services to its customers and communities12
Digicel PNG: Achievements and strengths
Digicel PNG has achieved many milestones and demonstrated many strengths in its 14 years of operation. Some of these are:
- Investing over US$1 billion in network infrastructure and expansion, including the deployment of 4G LTE and the construction of the Kumul Submarine Cable Network, which connects 14 coastal provinces with high-speed internet34
- Supporting the development of Papua New Guinea’s digital economy and society, by partnering with the government, regulators, civil society and other stakeholders to promote digital inclusion, literacy, innovation and entrepreneurship56
- Contributing to the social and economic well-being of Papua New Guinea’s people, by providing employment opportunities, training programs, scholarships, community projects and disaster relief. Digicel PNG also supports various causes and initiatives, such as health, education, sports, culture and environmental sustainability78
- Delivering customer satisfaction and loyalty, by offering high-quality products and services, competitive prices, flexible plans, convenient payment options and excellent customer care. Digicel PNG also engages with its customers through various channels, such as social media, online platforms, events and promotions910
Digicel PNG: Comparison with other telecom providers
Digicel PNG faces competition from two other mobile network operators in Papua New Guinea: Bmobile (Vodafone) and Digitec (Vodafone). According to the latest available data from the National Information and Communications Technology Authority (NICTA), Digicel PNG had a market share of 76% in terms of mobile subscribers as of June 2020, followed by Bmobile with 18% and Digitec with 6%11
Digicel PNG has a clear competitive advantage over its rivals in terms of network coverage, quality, speed and capacity. Digicel PNG has the widest network footprint in Papua New Guinea, covering both urban and rural areas. Digicel PNG also has the most advanced network technology, being the first and only operator to offer 4G LTE services nationwide. Digicel PNG has also invested heavily in submarine cable infrastructure, which enhances its international connectivity and bandwidth1213
Digicel PNG also differentiates itself from its competitors by offering more value-added services and features to its customers. For example, Digicel PNG provides mobile money services through its Digicel Mobile Money platform, which allows customers to send and receive money, pay bills, buy airtime and access other financial services using their mobile phones. Digicel PNG also offers a variety of digital entertainment services through its apps, such as BiP (messaging), Loop (news), GoLoud (radio), D’Music (music) and PlayGo (TV)1415
In addition, Digicel PNG has a stronger brand image and reputation than its competitors, due to its extensive marketing campaigns, corporate social responsibility activities and customer engagement initiatives. Digicel PNG has won several awards and recognitions for its performance and contributions to Papua New Guinea’s telecom sector and society. For example, Digicel PNG was named the Best Mobile Operator of the Year at the 2019 Frost & Sullivan Asia Pacific Best Practices Awards1617
Digicel PNG: Comparison with other telecom providers globally
Digicel Group is one of the leading global communications providers in the world, with operations in 32 markets across the Caribbean, Central America and Asia Pacific regions. Digicel Group serves over 13 million customers and employs over 6,000 people worldwide. Digicel Group’s revenue for the fiscal year ended March 2020 was US$2.3 billion.
Digicel Group operates in diverse and dynamic markets that have different characteristics, challenges and opportunities. Some of these markets are highly competitive, saturated and mature, while others are less developed, underpenetrated and emerging. Some of these markets have high population density and urbanization rates, while others have low population density and geographic dispersion. Some of these markets have high income levels and digital adoption rates, while others have low income levels and digital gaps.
Digicel Group has adopted a flexible and adaptive strategy to succeed in these different markets. Digicel Group focuses on delivering customer-centric and value-driven solutions that meet the needs and preferences of its diverse customer segments. Digicel Group also leverages its scale and expertise to optimize its network infrastructure, technology, operations and costs. Digicel Group also pursues growth opportunities through innovation, diversification and expansion.
Digicel PNG is one of the most successful and profitable subsidiaries of Digicel Group, contributing significantly to its revenue and earnings. Digicel PNG is also one of the most innovative and progressive subsidiaries of Digicel Group, leading the way in digital transformation and social impact. Digicel PNG is a role model for other telecom providers in the region and the world, demonstrating how to achieve business excellence and social responsibility in challenging and complex environments.
Wantokjobs.com: How it can help Digicel PNG with recruitment
Wantokjobs.com is PNG’s latest online job board with advanced recruitment and jobseeker features. Wantokjobs.com aims to connect employers and jobseekers in Papua New Guinea and the Pacific Islands, making the recruitment process easier, faster and more effective. Wantokjobs.com offers various benefits and services to both employers and jobseekers, such as:
- For employers: Wantokjobs.com allows employers to post unlimited job ads for free, create employer profiles, search and browse resumes, manage applications, communicate with candidates, track performance and access market insights. Wantokjobs.com also provides employers with additional services, such as featured job ads, resume screening, candidate testing, interview scheduling, background checks and recruitment consulting.
- For jobseekers: Wantokjobs.com allows jobseekers to create accounts and upload resumes for free, search and apply for jobs, create job alerts, track applications, communicate with employers, access career resources and get feedback. Wantokjobs.com also provides jobseekers with additional services, such as resume writing, cover letter writing, career coaching, interview preparation and salary negotiation.
Wantokjobs.com can help Digicel PNG with its recruitment needs by providing it with a platform to reach out to a large pool of qualified and diverse candidates across Papua New Guinea and the Pacific Islands. Wantokjobs.com can also help Digicel PNG with its recruitment process by providing it with tools and services to streamline its workflow, enhance its efficiency, improve its quality and reduce its costs. Wantokjobs.com can also help Digicel PNG with its recruitment strategy by providing it with data and insights to inform its decisions, optimize its outcomes and achieve its goals.
A final note
Digicel PNG is a leading telecom provider with a social mission in Papua New Guinea. Digicel PNG has achieved remarkable results and demonstrated remarkable strengths in its 14 years of operation. Digicel PNG has also faced fierce competition from other telecom providers in Papua New Guinea and globally. Digicel PNG has overcome these challenges by adopting a flexible and adaptive strategy that focuses on customer-centricity, value-creation, innovation, diversification and expansion.
Digicel PNG is always looking for talented and passionate people who share its vision and values to join its team. Digicel PNG offers a rewarding career path that provides opportunities for learning, development, growth and impact. Digicel PNG also offers a supportive work environment that fosters collaboration, diversity, inclusion and wellness.
If you are interested in working for Digicel PNG or learning more about its career opportunities, you can visit its official website or follow its social media pages . You can also visit Wantokjobs.com , PNG’s latest online job board with advanced recruitment features that can help you find your dream job at Digicel PNG or other employers in Papua New Guinea.
We hope you enjoyed reading this article about Digicel PNG and how Wantokjobs.com can help you with your career aspirations. We wish you all the best in your job search and future endeavors.
References:
1: https://www.digicelpng.com/en/about/overview.html 2: https://www.digicelpng.com/en/about/our-vision.html 3: https://www.digicelpng.com/en/about/our-network.html 4: https://www.digicelpng.com/en/about/news—community/2020/june/30/digicels-kumul-submarine-cable-network-system-1-lit.html 5: https://www.digicelpng.com/en/about/news—community/2020/july/9